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Customer Care

byValentine Skin Care offers free shipping in mainland UK only within 3 - 5 working days. Worldwide shipping: up to 7 business days (subject to destination). *International shipping rates apply*.


Please contact us via email within 14 days of receiving your items.


*Please note: ONLY UNOPENED/UNUSED ITEMS can be returned in their original packaging.

Privacy & Safety

All ingredients are derived from natural sources. No harsh chemicals were used in any of the formulations, however, a patch test is highly recommended before using or applying any of the products. 

Please read the product information carefully and check for any possible allergens.


For business-to business enquiries, please contact us via email : or chat with us via the chat tool available on this site. 

Payment Methods

Payment Methods

  • Credit / Debit Card


  • Or spread your costs with Klarna or Clearpay ( Must be 18+ Terms and Conditions apply ) 

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